Privacy Policy
Everyday Communications Ltd ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and safeguard information when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you acknowledge the practices described in this policy. We act as a Data Controller for the personal information processed through this site.
1. Information We Collect
We may collect and process the following data:
- Identity Data: Name and job title.
- Contact Data: Email address, phone number, and physical business address.
- Technical Data: IP address, browser type, and operating system collected via cookies.
- Usage Data: Information about how you navigate and interact with our website.
- Communication Data: Any information you provide when contacting us via web forms or direct email.
2. How We Use Your Information
We process your data for the following purposes:
- To respond to inquiries and provide requested information about our services.
- To manage and maintain our business relationship with you.
- To ensure the security and integrity of our website.
- To comply with legal and regulatory obligations.
- To improve our website performance and user experience through analytics.
3. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate Interests: To communicate with professional contacts and operate our business effectively.
- Contractual Necessity: To take steps toward entering a contract at your request.
- Legal Obligation: To fulfill statutory requirements.
- Consent: Where you have provided explicit permission (e.g., for specific marketing activities).
4. Data Storage and Security
We implement robust technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Personal data is stored on secure servers located within the United Kingdom or the European Economic Area (EEA).
5. International Data Transfers
If we transfer your data outside the UK or EEA, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs), to guarantee a level of protection equivalent to UK law.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.
7. Your Data Rights
You have the following rights regarding your personal data:
- Right of Access: Request a copy of the data we hold about you.
- Right to Rectification: Request correction of inaccurate information.
- Right to Erasure: Request the deletion of your data in certain circumstances.
- Right to Restriction: Object to or restrict the processing of your data.
- Right to Data Portability: Request transfer of your data to another provider.
To exercise these rights, please contact us at info@everydaycomms.com
8. Cookies and Analytics
We use cookies to improve website functionality and analyze traffic. You can manage your cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.
9. Third-Party Processors
We may share data with trusted third-party service providers (e.g., IT hosting, CRM systems) who act as data processors. We ensure all processors are bound by strict data protection agreements.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of the revised policy.