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Microsoft Teams Direct Routing

Enterprise voice enablement for Microsoft Teams with secure, scalable, and fully managed direct routing services.

Overview

Everyday Communications delivers enterprise-grade SIP trunking and Direct Routing solutions that integrate securely with cloud-hosted and on-premises IP telephony systems. Built on a carrier-neutral architecture with dual redundant Session Border Controllers (SBCs), our voice platform provides the reliability, flexibility, and control required for mission-critical business communications.

SIP Trunking Designed for the Enterprise

Our SIP network interconnects directly with Tier 1 carriers and PSTN gateways, enabling secure, high-quality voice delivery across global regions. Each SIP trunk is provisioned with geographic or non-geographic numbering, configured to integrate seamlessly with customer-hosted PBXs or unified communications environments such as Microsoft Teams, Cisco CUCM, and 3CX.

Resilient SIP Connectivity and Unified Communications Solutions

Technical Architecture

  • Dual SBC Design: All SIP trunks are delivered via active/standby SBC pairs located in geographically diverse data centres for full resilience and automatic failover.
  • Flexible Deployment: Support for both on-premises PBX integration and cloud-hosted IP telephony environments.
  • Secure Signalling & Media: TLS encryption and SRTP ensure call integrity and protection from SIP-based attacks.
  • Direct Routing Enablement: Certified integration with Microsoft Teams to extend PSTN access directly into the Teams environment.
  • Disaster Recovery (DR): Configurable call rerouting and number failover to ensure uninterrupted service during outages.

Key Capabilities

  • SIP Number Provisioning: Geographic, international, and non-geographic DDI allocation.
  • Seamless Migration: Managed porting services from legacy ISDN or SIP providers.
  • Scalable Capacity: Dynamic call capacity and bandwidth options to match growth.
  • High Availability: Redundant SBCs and core network paths designed for 99.999% uptime.
  • Multi-Tenant Integration: Ideal for MSPs and large enterprises managing multiple PBXs or business units.

Business Impact

  • Unify your communication ecosystem across sites and platforms.
  • Reduce dependency on legacy PSTN or ISDN circuits.
  • Lower operating costs while enhancing resilience and security.
  • Retain full control of your numbering plan and routing policies.

Strategic Integration for Modern Collaboration

Whether deployed for standalone SIP connectivity or as part of a broader unified communications strategy, Everyday Communications’ SIP and Direct Routing solutions are designed to enhance reliability, streamline migration, and simplify enterprise voice integration across any platform.

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